Terms of Use

Welcome to Hamilton Holmes! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hamilton Holmes' relationship with you in relation to this website.

1. Acceptance of Terms By using the Hamilton Holmes website, you agree to these terms of use. If you do not agree to these terms, please do not use our website.

2. Use of the Website

  • You may use the website for lawful purposes only.

  • You must not use our website to engage in any fraudulent, illegal, or harmful activity.

3. Intellectual Property Rights

  • All content on this website, including text, graphics, logos, images, and software, is the property of Hamilton Holmes or its content suppliers and is protected by intellectual property laws.

  • You may not reproduce, distribute, modify, or create derivative works from any content on this website without explicit permission from Hamilton Holmes.

4. User Accounts

  • To purchase items from our store, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

  • You agree to provide accurate and complete information when creating your account.

5. Purchases and Payments

  • All purchases made through our website are subject to product availability.

  • We reserve the right to refuse or cancel any order at any time.

  • Prices for our products are subject to change without notice.

  • By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.

6. Shipping and Returns

  • Shipping terms and conditions are provided at the time of purchase.

  • Our return policy is available on our website and may be updated from time to time.

7. Limitation of Liability

  • Hamilton Holmes shall not be liable for any damages arising out of or in connection with the use or inability to use the website.

  • This limitation of liability applies to all damages of any kind, including direct, indirect, incidental, punitive, or consequential damages.

8. Privacy Policy

  • Our privacy policy, which describes how we handle your personal information, is available on our website.

9. Changes to the Terms of Use

  • We may update these terms of use from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Shipping & Delivery

Our goal is to provide you with exceptional service and high-quality products. Please review our shipping and delivery terms to understand our policies.

1. Order Processing

  • Orders are processed within 1-3 business days after payment is received.

  • Custom or made-to-order items may require additional processing time. The estimated processing time will be communicated to you at the time of purchase.

2. Shipping Methods and Costs

  • We offer various shipping methods to suit your needs, including standard, expedited, and express options. Shipping costs are calculated based on the weight, dimensions, and destination of your order.

  • Free standard shipping may be available for orders over a certain amount. Details will be provided at checkout.

3. Delivery Times

  • Delivery times vary depending on the shipping method chosen and the destination of your order.

  • Standard shipping typically takes 5-20 business days.

  • Expedited shipping typically takes 3-7 business days.

  • Express shipping typically takes 1-3 business days.

  • Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or carrier issues.

4. International Shipping

  • We offer international shipping to select countries. International shipping costs and delivery times vary depending on the destination.

  • Please note that international shipments may be subject to customs duties, taxes, and fees. These charges are the responsibility of the recipient and are not included in the shipping cost.

5. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track the progress of your shipment.

6. Delivery Issues

  • If you encounter any issues with your delivery, please contact us as soon as possible. We will work with the carrier to resolve the issue promptly.

7. Returns and Exchanges

  • Please note that we do not offer returns. All sales are final. If you have any concerns or issues with your purchase, please contact us, and we will do our best to assist you.

8. Contact Us

  • If you have any questions or concerns about our shipping and delivery terms, please contact us. We are here to assist you.